Unify all your customer and stakeholder touchpoints making it easier, productive and personal.

Cloud telephony

  • All you need is an IP phone/soft phone and Internet connectivity
  • You can start making your calls throughout the world You can use your mobile device with our app to do this as well
  • IVR capability and PBX capability inbuilt in the system
  • Managed and secure telephony bundled with data
  • Pay-as-you-go model

Audio conferencing

  • Conferencing at the click of a button
  • Schedule, moderate and bring together people from across locations into the conference effortlessly
  • IVR capability and PBX capability inbuilt
  • Pay-as-you-go model

Virtual Office

  • Virtual office anywhere in the world with our communication solution
  • IP Centrex that allows extension calling between locations
  • Hosted PBX with all the enterprise functionality
  • Managed and secure cloud voice and conferencing that lets you be connected at all times, bundled with data
  • All of this at a fraction of a cost that you would otherwise pay on a pay-as-you-go model

Connected offices

  • Network from the cloud
  • Your branches can consume IT applications from the cloud with SMOAD as your cloud network
  • Remote management of network devices at the branch office level
  • Complete control on the security and visibility on what is being accessed
  • Complete flexibility with seamless centralized management of the infrastructure
  • Bandwidth aggregation with 100% SLAs using multiple LTEs
  • Pay-as-you-go model

Application integration

  • Cloud telephony integrated with applications
  • Integration with website and intelligent chatbots
  • Integration with CRM, call center suites, marketing automation systems, helpdesks, and sales automation
  • Comes pre-bundled with various integrations that a mid-sized organization can straightaway put to use
  • Pay-as-you-go model

Contact center suite

  • Cloud contact center platform
  • Progressive, predictive and preview outbound capabilities
  • Intelligent NLP-based chatbot
  • Web interaction, email interactions, social interactions and video interactions
  • Pre-build integrations with multiple CRMs and Helpdesk software
  • Opengate and Avaya integrations for telephony
  • Pay-as-you-go model

Unified communication

  • One platform – voice, video, chat, data and contact center
  • Cloud telephony, IP centrex and hosted PBX
  • Integration with softphone, IP Phones and WebRTC
  • Remote working, virtual office and connected offices
  • Integration with CRM, Helpdesks, ERP, Marketing and Sales Automation
  • Call center module
  • Integration with audio, video and web conferencing
  • Analytics and reporting
  • Pay-as-you-go model